PAYMENT
All transactions are run securely through PayPal. You will receive a confirmation of your order via email with the total dollar amount (including any applicable taxes and shipping & handling).
All prices are listed and charged in Canadian dollars. Canadian customers will pay HST according to their provincial rate. American and international customers are responsible for all taxes and import duties levied by their respective countries.
RETURNS
Your satisfaction is very important. All jewelry is created with care by hand. If for whatever reason you are not satisfied with your purchase, please contact us at customerservice@yourfavouritesubject.com stating the issue and we will gladly accept unused, unworn merchandise for a store credit only within 7 days from the date you receive your goods. The credit will be for the total amount less shipping charges. The sender is responsible for any shipping charges relating to returns. Please pack the merchandise in a padded envelope or bubble wrapped in a small box to ensure it doesn’t get damaged on the way back. It would be wise to use a carrier that offers you a tracking number, as we will not be responsible for lost goods through the mail. All sales are final on customized and discounted items.
Subject II Change reserves the right to deny unreasonable repairs, returns, and exchanges.
CUSTOM ORDERS / REPAIRS
We will accommodate custom changes to our designs whenever possible. Email your request to subjectIIchange@yourfavouritesubject.com. Additional charges may apply and all sales involving custom work are final.
Your satisfaction is very important. All jewellery is created with care by hand. If for whatever reason you are not satisfied with your purchase or you have any repair inquiries, please contact customerservice@yourfavouritesubject.com.
We will make reasonable repairs on items for up to 3 months after date of purchase.
Subject II Change reserves the right to deny unreasonable repairs, returns, and exchanges.
CARE INSTRUCTIONS
To get the most from your pieces, keep them out of water and be cautious of perspiration. Put on your jewelry after applying cosmetics as they contain chemicals that can damage and fade your piece, this includes perfume. Depending on your skin’s makeup, brass, copper or gunmetal jewelry may either brighten or acquire a darker, antique patina with repeated wear. While we love the way this looks, you may not. Remember, it is costume jewelry, so your skin’s natural PH and all the above-mentioned factors can affect the look of your purchase after time. However, with care and love you’ll get to enjoy your piece forever.